Privacy Policy
Last updated October 30, 2026
This policy explains how Simplify Mortgage LLC ("Simplify Mortgage," "we," "us") handles information collected through simplifymortgage.com (the "Website"). It covers this Website only. When you apply for a loan, your application is handled through our secure loan application platform and is also covered by the privacy notice you receive with your loan disclosures, as required by federal law.
Information we collect
Information you give us
When you use our contact form, we collect your name, email address, phone number (optional), and your message. When you call, text, or email us, we receive the information you share.
Information collected automatically
- Analytics: we use Google Analytics to understand how visitors use the Website, such as pages viewed, time on page, approximate location (city level), device and browser type, and how you arrived. Google Analytics uses cookies.
- Server logs: our web host records standard technical information such as IP address, browser type, and pages requested, which is used for security and troubleshooting.
- Spam protection: our contact form may use a spam-prevention service (such as Cloudflare Turnstile) that checks whether a submission comes from a real person.
Third-party content
Some pages include content from other services, such as YouTube videos, Google Maps, and our rate quote tool. These load only when you click or scroll to them, and those services may set their own cookies under their own privacy policies.
How we use information
- To respond to your questions and provide the mortgage services you request.
- To understand and improve how the Website works.
- To protect the Website from spam, fraud, and abuse.
- To comply with legal and regulatory obligations.
How we share information
We do not sell your personal information, and we do not share it with other companies for their own marketing. We share information only:
- With service providers that help us run the Website and our business (for example, website hosting, Google Workspace email, Google Analytics, and spam protection), who may use it only to provide those services.
- With lenders and settlement service providers when you ask us to help with a loan, as described in your loan disclosures.
- When required by law, or to protect our rights, our clients, or the public.
- In connection with a merger, acquisition, or sale of business assets, with notice to you.
Your choices
- Cookies: you can block or delete cookies in your browser settings. You can opt out of Google Analytics with Google's opt-out browser add-on (opens in a new tab).
- Communications: you can ask us to stop contacting you at any time by replying "stop" to a text or emailing us.
- Access and deletion: you can ask what personal information we have from the Website and ask us to correct or delete it, subject to records we must keep by law.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable safeguards, including encrypted (HTTPS) connections, but no method of transmission or storage is 100% secure. Please don't send sensitive information such as Social Security or account numbers through the contact form.
Children's privacy
The Website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it last changed.
Contact us
Simplify Mortgage LLC
333 S State St Ste V402, Lake Oswego, OR 97034
john@simplifymortgage.com · 971-353-5080